Privacy of Customer Data
dimri.in is an App/Website 100% self funded stand alone business entity of DIMRI. What does it mean ?
It means a lot i.e Your data is 100% safe & private.
Information Collection
- When you purchase a product or service at dimri.in,we ask you for information such as name, address, and telephone number that helps us confirm that your product and service reaches you safe and at convenience.
- We collect an e-mails /mobile number so that we may send communications such as order confirmation or information about the status of your return and we also use those credentials to claim any warranty related issues(if any) in future.
- When you visit our website we may collect information about the pages you view, the links you select or actions you take using the standard information that your browser sends to each website you visit such as IP address, browser type, and the previously visited web pages.
Information Use
- We do not share your purchase information with us to offer any related products under any circumstances (any such calls references to be bought in our notice at ravi@dimri.in )
- We do not share your information for promotional or marketing use of any third party.
- dimri.in uses your information to manage your account, to contact you and to operate, improve, and deliver our products and services, including timely special updates. We use your personal information to provide you with information and services you request, to tell you about dimri.in products and services, and to give you a customized,interactive experience as you use our products. We use your information to charge you for the products and services you purchase. We use the contact information you provide to communicate with you.
- We retain copies of your chats you have with us for at dimri.in for internal training and quality purpose. This information may also be used to perform analysis relating to your claims under our terms of sale and well informed product features/usage/application(if any),or to provide you with a copy of your chat for your convenience/learning at times.
- We may use service companies on our behalf to perform services like payment gateways for you but these companies are not allowed to use your information for their own purposes at any whatsoever reason.(any such calls references to be bought in our notice at dimri.in.
- We may access and / or disclose your information if it is necessary to comply with the law or legal process in India, to protect or defend dimri.in For example, we may be required to cooperate with regulators or law enforcement action such as a court order etc.
Be assured we are a consumer too and hence understand the privacy concerns.
Last updates-16/9/2024
write to us ravi@dimri.in
Warranty Policy
All product sold & marketed by dimri.in have warranty under terms specified below (Except Imported Tyres).
However refer Individual products before making purchase about specified warranty applicable on that.
Although products are made with best quality material and workmanship still warranty is very wider terms and its important for user to understand the warranty clearly In current times some competitors offers exaggerated warranty as a part of sales strategy to divert consumer focus from core product. Its like a similar way to increase price and then discount (We leave it to consumer's fine decision to evaluate same).
Warranty Not Applicable on Imported Tyres (As Companies do not have Service Center-Product Builded in Sync with Higherst Quality Standard in
India BIS IS 15636 with ISI Markings ,Such Tyres comes from China & Thailand or any other Country.
Warranty Type
- Time Period 1 year to Life time.
- Manufacturing Defect Warranty.
- Check covered what not covered.
- Unconditional Warranty.
- Commercial Warranty.
- Warranty up to 50% Tread Wear
- Warranty only against New Tyre
- E Warranty
- No Warranty
- Whom to report complain?
- How & where to send tyre for Inspection.
- How many days it will take to get a reply is complain valid or not valid?
- How and when will a claim get settle?
- Will i get a tyre or money back?
- Is the Deduction made is correct of my usage of tyre of its again a business?
- Whom to report complain?
- How & Where to send tyre for Inspection.
- How many days it will take to get a reply is complain valid or not valid?
- How and when will a claim get settle?
- Will i get a tyre or money back?
- Is the Deduction made is correct of my usage of tyre of its again a business?
Standard warranty applicable(unless mentioned against products any other specific).
dimri.in reserves the rights to change/amend the warranty policy here. However any change will be effective on products sold post last updated date.
Warranty Physical Inspection will be Applicable from at Source of Purchase as per Invoice Only.
Last Updated-14/9/2021
New Policy Applicable Will Be on New Invoices from Last Updated Date.
Warranty Applicable on Nylon Truck Tyre is 2 Year w.e.f 1/04/2022
Submit Claim at ravi@dimri.in or WhatsApp 8430484304